Privacy Policy

Effective Date: December 5, 2025

At [Your Company Name] (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL] (the “Site”), interact with our services, or contact us. We provide coaching, consulting, or related services and strive to handle your personal information responsibly and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our Site or services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or provide us with your information.

1. Information We Collect

We collect minimal information necessary to provide our services and improve your experience. We do not engage in any tracking of users across websites or devices.

Personal Information

• Contact Information: If you contact us via email, contact form, or phone, we may collect your name, email address, phone number, and any details you voluntarily provide (e.g., inquiries about coaching sessions).
• Service-Related Information: When you book a session or subscribe to our newsletter (if applicable), we may collect details such as your preferred contact method or session preferences to fulfill your request.

Non-Personal Information

• Usage Data: We may automatically collect non-personal data about your visit, such as your IP address, browser type, device information, pages viewed, and time spent on the Site. This is for general analytics to improve Site functionality and is not used to identify individuals.

We do not collect sensitive personal information (e.g., health data, unless voluntarily provided in a coaching context, in which case it is handled confidentially).

2. How We Use Your Information

We use the information we collect solely for legitimate business purposes:

• To respond to your inquiries and provide requested services (e.g., scheduling coaching sessions).
• To send you administrative communications, such as booking confirmations.
• To improve our Site and services based on aggregated, anonymized usage data.
• To comply with legal obligations.

We do not use your information for marketing without your explicit consent, and we do not sell, rent, or share your data with third parties for their own purposes.

3. Cookies and Similar Technologies

We use cookies and similar technologies sparingly to enhance your experience on our Site. Cookies are small text files stored on your device that help us maintain basic functionality.

Types of Cookies We Use

• Essential Cookies: These are necessary for the Site to function properly (e.g., remembering your session during form submissions). They do not track your activity across other sites.
• Analytics Cookies: We do not use third-party analytics tools like Google Analytics. Any basic logging is done internally and anonymized.

Your Cookie Choices

• You can manage cookies through your browser settings. Most browsers allow you to block all cookies, delete existing cookies, or warn you before a cookie is stored.
• Disabling essential cookies may limit Site functionality.
• We do not use cookies for advertising, behavioral targeting, or cross-site tracking.

For more details on managing cookies, visit www.aboutcookies.org.

4. How We Share Your Information

We do not sell or share your personal information. We may disclose information only in limited circumstances:

• Service Providers: To trusted third parties who assist us in operating the Site (e.g., email service providers like Mailchimp for newsletters, if applicable). These providers are contractually obligated to protect your data and use it only for the services we request.
• Legal Requirements: If required by law, such as in response to a court order or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

All third parties are based in the UK or EEA and comply with data protection standards.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. This includes secure servers, encryption where appropriate, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Policy:

• Contact inquiries: Up to 2 years after your last interaction.
• Service bookings: For the duration of our relationship plus 6 years for legal/compliance reasons.
• Usage data: Anonymized and retained indefinitely for Site improvements.

You can request deletion at any time (see Section 8).

7. International Data Transfers

Our operations are primarily in the UK. If we transfer data outside the UK/EEA, we ensure appropriate safeguards (e.g., adequacy decisions or standard contractual clauses) are in place.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal information:

• Access: Request a copy of your data.
• Rectification: Correct inaccurate data.
• Erasure: Request deletion (subject to legal obligations).
• Restriction: Limit processing in certain cases.
• Portability: Receive your data in a structured format.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Where processing is consent-based.

To exercise these rights, contact us (see Section 10). We respond within one month and verify your identity. You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Children’s Privacy

Our Site and services are not directed to children under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

10. Contact Us

If you have questions about this Privacy Policy or our practices, please contact:

• Email: [privacy@yourcompany.com]
• Postal Address: [Your Company Address, e.g., London, UK]

We may update this Policy periodically. Changes will be posted here with the updated Effective Date. Significant changes will be notified via email or Site notice.

Thank you for trusting us with your information.